Terms of Service
Last updated: July 12, 2025
🚀 Personal Project: Certestic is developed and operated by an individual developer as a personal project with limited resources and capacity. These terms reflect the personal, non-commercial nature of this service and associated liability limitations.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and the creator and operator of Certestic ("I," "me," or "my"). By accessing or using the Certestic platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM. Your continued use of the platform constitutes acceptance of any modifications to these Terms.
2. Definitions
- "Platform" means the Certestic website, applications, and related services
- "Content" means all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials
- "User Content" means any Content that you submit, post, or transmit through the Platform
- "Services" means all services provided through the platform including AI-powered exam generation, performance analytics, and study recommendations
- "Beta Version" refers to the current pre-release version of the Platform which may contain bugs or incomplete features
- "AI Training Data" means anonymized and aggregated user interaction data, performance metrics, and usage patterns used to improve the artificial intelligence systems
3. Beta Platform Disclaimer
⚠️ Important Beta Notice - Personal Project
Certestic is currently in beta testing as a personal project operated by a single individual with limited resources. The Platform may contain bugs, errors, or incomplete features. Use is entirely at your own risk.
You acknowledge and agree that:
- The Platform is provided on an "as-is" basis for testing and feedback purposes with no warranties or guarantees
- Features may be incomplete, unstable, or subject to change without notice
- You use the beta Platform entirely at your own risk and discretion
- As a personal project, I have limited capacity to provide support, maintenance, or troubleshooting
- I may suspend, modify, or discontinue any aspect of the Platform during beta testing without prior notice or liability
- The Platform may experience downtime, data loss, or technical issues beyond my control or ability to resolve
- Your feedback and usage data may be used to improve the Platform and train the AI systems (see Privacy section for details)
- No Professional Service: This is not a professional educational service and should not be relied upon as your sole preparation method
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and the creator and operator of Certestic ("I," "me," or "my"). By accessing or using the Certestic platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM. Your continued use of the platform constitutes acceptance of any modifications to these Terms.
4. Platform Purpose and Exam Result Disclaimer
🚨 Important: Practice and Preparation Tool Only
Certestic is designed exclusively for practice and preparation purposes. I do not guarantee or take responsibility for your actual certification exam results.
Platform Purpose
Certestic is a practice and preparation platform I've created to help you study for IT certification exams. You acknowledge and agree that:
- Practice Tool Only: The Platform is intended solely as a practice and study aid to help you prepare for certification exams
- Not Official Exam Content: The practice questions, simulations, and content are not actual exam questions from certification bodies
- Supplementary Resource: The Platform should be used as a supplement to, not a replacement for, official study materials and training
- No Exam Equivalency: Practice scores and results on the Platform do not predict or guarantee performance on actual certification exams
No Responsibility for Actual Exam Results
IMPORTANT DISCLAIMER: I explicitly disclaim any responsibility for your actual certification exam results. You understand and agree that:
- No Results Guarantee: We make no warranties, representations, or guarantees regarding your performance on actual certification exams
- Individual Responsibility: Your exam success depends on many factors including your dedication, study habits, prior knowledge, and official training
- No Liability for Failures: We are not liable for any costs, damages, or consequences arising from failing to pass certification exams
- External Factors: Actual exam difficulty, format changes, and content updates are beyond our control and may affect your results
- Independent Verification: You must independently verify all study material with official sources and authorized training providers
User Responsibilities
As a user preparing for certification exams, you are responsible for:
- Consulting official certification body resources and authorized training materials
- Understanding the actual exam format, requirements, and content areas
- Ensuring adequate preparation through multiple study methods and resources
- Managing your own study schedule and preparation timeline
- Verifying current exam objectives and requirements with certification bodies
- Understanding that practice results do not guarantee actual exam success
5. Account Registration and Eligibility
To access certain features of the Platform, you must create an account. You represent and warrant that:
- You are at least 18 years old or have reached the age of majority in your jurisdiction
- You have the legal capacity to enter into these Terms
- All information you provide is accurate, current, and complete
- You will maintain the accuracy of your account information
- You are responsible for maintaining the confidentiality of your account credentials
You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
6. Permitted Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use the Platform for your personal, non-commercial educational purposes
- Download and use the mobile applications on devices you own or control
- Use the AI-generated practice exams and study materials for certification preparation
This license does not include any right to: (a) resell or make commercial use of the Platform; (b) distribute, publicly perform, or publicly display any Platform content; (c) modify or otherwise make derivative works of the Platform; or (d) use any data mining, robots, or similar data gathering methods.
7. Prohibited Conduct
You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Platform for any fraudulent, illegal, or unauthorized purpose
- Attempt to gain unauthorized access to the Platform or its related systems
- Reverse engineer, decompile, or disassemble any aspect of the Platform
- Distribute malware, viruses, or other harmful code
- Harass, abuse, or harm other users or platform staff
- Share, sell, or distribute your account credentials or exam content
- Use automated systems (bots, scripts) to access the Platform
- Interfere with or disrupt the Platform's operation or servers
- Create multiple accounts to circumvent limitations or restrictions
- Use the Platform to prepare for exams in violation of certification body policies
8. AI Services and Content Creation Disclaimer
🤖 AI and Human Content Disclaimer
The platform content is created through a combination of AI generation and human oversight. All content is for educational purposes only and may contain errors or inaccuracies.
Content Creation Process
You acknowledge and understand that content on the Platform is created through:
- AI Generation: Initial content is primarily generated by artificial intelligence systems trained on educational materials and technical documentation
- Human Review and Editing: AI-generated content may be reviewed, edited, modified, or enhanced by human experts, educators, and content reviewers
- Direct Human Creation: Some content may be created entirely by human authors, particularly specialized explanations, course materials, and platform documentation
- Hybrid Approach: Most content represents a combination of AI generation with subsequent human modification, correction, or improvement
- Ongoing Refinement: Content may be continuously updated, modified, or replaced based on user feedback, accuracy improvements, or educational effectiveness
Content Accuracy and Limitations
⚠️ Important Accuracy Notice
Despite human oversight and review, content errors may still occur. Always verify information with official sources.
You acknowledge and agree that:
- Error Possibility: Both AI-generated and human-edited content may contain errors, inaccuracies, or outdated information despite quality control measures
- No Perfection Guarantee: Human review and editing does not guarantee complete accuracy or eliminate all potential errors in content
- Study Aid Only: The Platform serves as a study aid and supplement to official materials, not as a replacement for authoritative certification resources
- Verification Responsibility: You should independently verify all information with official certification materials and authoritative sources
- No Official Affiliation: Official certification bodies are not affiliated with, responsible for, or endorsing our Platform or its content
- Estimates and Predictions: Performance predictions, recommendations, and analytics are estimates based on available data and may not accurately predict actual exam outcomes
- Content Evolution: Content may change over time as we improve accuracy, update materials, or respond to certification body changes
Human Oversight and Quality Control
While I implement human oversight in the content creation process, you understand that:
- Best Efforts Standard: Human review is conducted on a best-efforts basis and may not catch all errors or inaccuracies
- Resource Limitations: The extent of human review may vary based on available resources, content volume, and operational priorities
- Expertise Variations: Human reviewers may have varying levels of expertise in specific certification areas
- No Warranty: Human involvement in content creation does not constitute a warranty of accuracy, completeness, or fitness for any particular purpose
Content Improvement Commitment
We are committed to continuously improving content quality through:
- Regular content audits and updates by subject matter experts
- User feedback integration and error reporting mechanisms
- Collaboration with certified professionals in relevant fields
- Ongoing AI model training and improvement initiatives
- Implementation of quality assurance processes and standards
9. Content Creation and Copyright Considerations
⚖️ Important Copyright Notice
The platform contains mixed content created through AI generation, human authorship, and hybrid approaches. This section explains copyright implications for different types of content.
Content Creation Categories
You acknowledge and understand that content on the Platform falls into several categories:
- Pure AI-Generated Content: Content created entirely by artificial intelligence systems without subsequent human modification
- Human-Authored Content: Content created entirely by human authors, including specialized explanations, educational materials, and documentation
- AI-Assisted Human Content: Content created by humans using AI tools for research, drafting, or enhancement while maintaining human creative control
- Human-Enhanced AI Content: AI-generated content that has been subsequently reviewed, edited, modified, or improved by human experts
- Collaborative Content: Content resulting from iterative collaboration between AI systems and human creators
Copyright Approach by Content Type
⚠️ Differentiated Copyright Approach
We take different copyright approaches depending on the level of human creative input in content creation.
Pure AI-Generated Content
Copyright Status: We disclaim copyright ownership to the maximum extent permitted by law
- No copyright claims asserted by Certestic
- Intended for public domain treatment where legally possible
- Users may freely use, reproduce, and distribute such content
- No enforcement action will be taken for use of this content
Human-Authored and Human-Enhanced Content
Copyright Status: May be subject to copyright protection where human creativity is substantial
- Copyright may exist in original human contributions
- Substantial human modifications may create new copyrightable works
- Educational use principles generally apply
- Commercial reproduction may require permission
Hybrid and Collaborative Content
Copyright Status: Evaluated case-by-case based on level of human creative input
- Copyright may exist in substantial human contributions
- Minimal edits to AI content generally do not create copyright
- Creative reorganization or enhancement may be protected
- Users should contact us for clarification on specific content
Content Identification and Transparency
We strive to provide transparency about content creation methods:
- Content Labeling: Where feasible, we may indicate whether content is AI-generated, human-authored, or hybrid
- Attribution Practices: Human authors and significant contributors may be credited where appropriate
- Source Documentation: We maintain internal records of content creation methods for copyright determination purposes
- User Inquiries: Users may contact us to inquire about the creation method and copyright status of specific content
Third-Party Copyright Considerations
Regardless of the content creation methods, you acknowledge that:
- Training Data Sources: AI systems may have been trained on copyrighted materials, but generate new, transformative content
- No Infringement Intent: Our content creation process is designed to produce original works and avoid reproducing copyrighted materials
- Similarity Disclaimers: Any similarity to existing copyrighted works is coincidental and results from common knowledge in technical fields
- User Responsibility: Users should independently verify that their use of any content complies with applicable copyright laws
- Human Review Process: Our human review process includes checking for potential copyright issues, though we cannot guarantee complete detection
Platform and Technology Rights
Regardless of content copyright status, we retain rights in:
- The Certestic platform software and technology infrastructure
- Our proprietary AI models, algorithms, and training methodologies
- Platform design, user interface, branding, and visual elements
- Database compilation and content organization systems
- User data analytics and performance tracking technologies
Practical Benefits for Users
Our differentiated approach to content copyright provides you with:
- Clear guidance on usage rights for different content types
- Maximum freedom to use purely AI-generated materials
- Respect for human creativity while maintaining educational access
- Transparent communication about content creation methods
- Support for both personal study and educational institution use
10. Intellectual Property Rights
The Platform and its original content, features, and functionality are owned by Certestic and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws, except as specifically detailed in Section 9 regarding different content creation methods and their copyright implications.
Our Content (Human-Authored and Platform Technology)
Content on the Platform that involves human authorship or substantial human creative input, including platform software, user interface design, human-authored text, logos, images, and our proprietary technology, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
Mixed Content Rights
As detailed in Section 9, our Platform contains content created through various methods with different copyright implications:
- Pure AI-generated content where we disclaim copyright ownership
- Human-authored content which may be protected by copyright
- Human-enhanced AI content with varying levels of copyright protection
- Hybrid content evaluated based on human creative contribution
User Content License
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Platform and our business operations.
User Content Responsibilities and Warranties
By submitting User Content, you represent and warrant that:
- You own or have the necessary rights to submit the User Content
- Your User Content does not infringe any third-party intellectual property rights
- Your User Content does not contain defamatory, offensive, or illegal material
- Your User Content does not violate any applicable laws or regulations
- You have obtained all necessary consents for any personal information included
Content Monitoring and Removal Rights
We reserve the right, but have no obligation, to:
- Monitor, review, or moderate User Content
- Remove or refuse to display User Content at our sole discretion
- Suspend or terminate accounts that violate our content policies
- Cooperate with law enforcement regarding illegal content
- Use automated systems to detect prohibited content
Content Disclaimer
We do not endorse, guarantee, or assume responsibility for any User Content or platform content regardless of creation method (AI-generated, human-authored, or hybrid). Users are solely responsible for their content and its compliance with applicable laws. Our various copyright approaches for different content types do not create any warranties or guarantees about content accuracy, completeness, or fitness for purpose.
Certification Provider Trademarks and Intellectual Property Disclaimers
Certestic acknowledges and respects the intellectual property rights of certification providers and technology companies. The following disclaimers apply to all certification-related content on our platform:
🏢 Third-Party Certification Provider Disclaimers
- Amazon Web Services (AWS): AWS, Amazon Web Services, and all related trademarks, service marks, and certification names (including but not limited to AWS Certified Solutions Architect, AWS Certified Developer, AWS Certified SysOps Administrator) are trademarks of Amazon.com, Inc. or its affiliates. Certestic is not affiliated with, endorsed by, or sponsored by Amazon Web Services.
- Google Cloud Platform (GCP): Google Cloud, Google Cloud Platform, GCP, and all related certification names (including but not limited to Google Cloud Professional Cloud Architect, Google Cloud Associate Cloud Engineer) are trademarks of Google LLC. Certestic is not affiliated with, endorsed by, or sponsored by Google LLC.
- Microsoft Azure: Microsoft, Azure, Microsoft Azure, and all related certification names (including but not limited to Azure Fundamentals, Azure Administrator, Azure Solutions Architect) are trademarks of Microsoft Corporation. Certestic is not affiliated with, endorsed by, or sponsored by Microsoft Corporation.
- Cisco: Cisco, CCNA, CCNP, CCIE, and all related certification names are trademarks of Cisco Systems, Inc. Certestic is not affiliated with, endorsed by, or sponsored by Cisco Systems, Inc.
- CompTIA: CompTIA, Security+, Network+, A+, and all related certification names are trademarks of the Computing Technology Industry Association, Inc. Certestic is not affiliated with, endorsed by, or sponsored by CompTIA.
- Oracle: Oracle, Java, MySQL, and all related certification names are trademarks of Oracle Corporation. Certestic is not affiliated with, endorsed by, or sponsored by Oracle Corporation.
- VMware: VMware, vSphere, vCenter, and all related certification names are trademarks of VMware, Inc. Certestic is not affiliated with, endorsed by, or sponsored by VMware, Inc.
- Salesforce: Salesforce and all related certification names are trademarks of Salesforce.com, Inc. Certestic is not affiliated with, endorsed by, or sponsored by Salesforce.com, Inc.
General Intellectual Property Disclaimer
All certification provider names, product names, service names, trademarks, service marks, and logos mentioned on this platform are the property of their respective owners. The use of these names and marks is for identification and reference purposes only and does not imply any association with, endorsement by, or sponsorship from the respective certification providers.
⚠️ Important Legal Notice
- Certestic practice exams and study materials are independently created and are not official exam questions from any certification provider.
- We do not have access to, nor do we use, any proprietary exam questions, answers, or materials from certification providers.
- Our content is developed based on publicly available documentation, whitepapers, and general industry knowledge.
- Users should always refer to official certification provider resources for the most current and authoritative exam information.
- Any resemblance to actual exam questions is purely coincidental and unintentional.
Fair Use and Educational Purpose
Our use of certification provider names and related terms falls under fair use principles for educational and informational purposes. Certestic operates as an independent educational platform designed to help users prepare for various IT certifications through practice questions and study materials that we create independently.
DMCA Compliance: If you believe that any content on our platform infringes your intellectual property rights, please contact us immediately with detailed information about the alleged infringement. We will investigate and take appropriate action in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws.
11. Privacy and Data Protection
🔒 Important Privacy Notice
Your data may be used to improve the AI systems and platform functionality. Please review this section carefully to understand how your information is processed.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
AI and Human-Enhanced Content Development
⚠️ Data Usage for Content Creation Notice
Your usage data and interactions may be used both for AI training and to inform human content creators and reviewers in improving our educational materials.
You expressly acknowledge and consent that your data may be used for the following content development and improvement purposes:
- AI Model Training: Your exam responses, study patterns, and performance data may be used to train and improve our AI question generation and recommendation systems
- Human Content Review: Aggregated usage patterns and feedback may be reviewed by human content creators and subject matter experts to identify areas for content improvement
- Performance Analytics: Your learning behavior and outcomes may be analyzed by both AI systems and human researchers to enhance our ability to predict certification success and provide personalized recommendations
- Content Quality Assessment: Your interactions with both AI-generated and human-created content help us refine question quality, difficulty levels, and explanations through automated and manual review processes
- Pattern Recognition: Aggregated and anonymized data from your usage may be analyzed by AI systems and reviewed by human experts to identify learning patterns and improve educational outcomes
- Human-AI Collaboration: Your feedback and usage data may inform collaborative content creation processes where human experts work with AI tools to develop educational materials
- System Improvement: Your feedback, error reports, and usage metrics help us enhance both AI system accuracy and human content creation processes
Data Anonymization and Privacy Protections
When using your data for AI training and analysis, we implement the following privacy protections:
- Data Anonymization: Personal identifiers are removed or anonymized before data is used for AI training using commercially reasonable methods
- Aggregation: Individual data points are typically aggregated with other users' data to identify patterns rather than individual behaviors
- Purpose Limitation: Data is only used for improving educational services and AI systems, not for unrelated commercial purposes
- Retention Limits: Raw personal data used for AI training is subject to reasonable retention limits as outlined in our Privacy Policy
- Security Measures: AI training data is protected by industry-standard security measures and access controls implemented on a best-efforts basis
- Anonymization Disclaimer: We cannot guarantee that anonymization methods will prevent all possible re-identification, particularly as technology evolves
🚨 Important Privacy Limitations
By using our Platform, you acknowledge and accept the following privacy limitations and disclaimers:
- No Guarantee of Privacy: While we implement reasonable security measures, we cannot guarantee complete privacy or security of your data
- Evolving Technology: Privacy protection methods may become inadequate as technology advances, and we are not liable for future vulnerabilities
- Force Majeure Events: We are not responsible for data exposure due to events beyond our reasonable control, including cyber attacks, system failures, or natural disasters
- Anonymization Limitations: Anonymized data may still be subject to re-identification through advanced techniques we cannot control or predict
- Regulatory Changes: Changes in privacy laws may require us to modify our data handling practices, potentially affecting your data retroactively
Data Protection Limitations and Disclaimers
⚠️ Data Protection Limitations
While we implement reasonable security measures, you acknowledge that no online service can guarantee absolute data security.
You acknowledge and agree that:
- No Absolute Security: No internet-based service can provide 100% security, and you assume the inherent risks of online data transmission and storage
- Best Efforts Standard: We implement industry-standard security measures on a "best efforts" basis but do not guarantee protection against all security threats
- Third-Party Risks: We are not responsible for security breaches caused by third-party services, infrastructure providers, or circumstances beyond our reasonable control
- User Responsibility: You are responsible for maintaining the security of your account credentials and for any activities that occur under your account
- Data Breach Limitations: Our liability for data breaches is limited to notification as required by applicable law and reasonable remedial actions, subject to the limitation of liability provisions in these Terms
Your Rights and Choices
Subject to applicable law and the limitations described above, you have the following rights regarding AI-related data processing:
- Opt-Out Rights: You may request to opt-out of certain AI training data usage by contacting our privacy team, though we cannot guarantee complete removal of anonymized data already incorporated into AI models
- Data Access: You can request information about how your data has been used for AI training purposes, subject to technical and commercial limitations
- Deletion Requests: You may request deletion of your personal data, though anonymized data used in AI models may not be retrievable or technically feasible to remove
- Transparency: We will provide reasonable updates about significant changes to our AI data usage practices, but are not obligated to provide detailed technical information about proprietary AI systems
Third-Party AI Services
We may use third-party AI services and APIs to provide our educational content. When we do:
- We make reasonable efforts to ensure third-party providers have appropriate privacy protections
- We limit data sharing to what we reasonably believe is necessary for service provision
- We seek to require third parties to comply with applicable data protection laws, but cannot guarantee their compliance
- We maintain commercially reasonable contractual safeguards, but are not responsible for third-party breaches or failures
- Third-Party Limitation: We are not liable for any privacy violations, data breaches, or security failures by third-party service providers
Marketing Email Service and Platform Updates
📧 Marketing Email Service Notice
We use third-party marketing email services to send important platform updates, feature announcements, and service notifications. By using our Platform, you consent to receiving these communications.
You acknowledge and consent that:
- Platform Updates: We use marketing email services (such as MailerLite or similar providers) to deliver important platform updates, new feature announcements, security notifications, and service changes
- Automatic Enrollment: By creating an account, you are automatically enrolled to receive platform update emails, which are essential for staying informed about changes that may affect your use of the service
- Data Sharing: Your email address and basic account information may be shared with our marketing email service providers solely for the purpose of delivering platform communications
- Third-Party Processing: Marketing email services may process your data according to their own privacy policies, and we cannot guarantee their data handling practices
- Communication Types: You may receive emails about platform updates, new certifications, feature releases, maintenance schedules, policy changes, and other service-related announcements
- Unsubscribe Options: While platform update emails are important for service continuity, you may unsubscribe from promotional emails while continuing to receive essential service notifications
⚠️ Essential Communications
Certain platform update emails are considered essential service communications and may not be subject to unsubscribe options. These include critical security updates, terms of service changes, and service discontinuation notices.
Data Retention and Technical Limitations
You acknowledge the following technical and practical limitations regarding data protection:
- AI Model Limitations: Once data is incorporated into AI training models, complete removal may be technically impossible without destroying the model
- Backup Systems: Data may persist in backup systems for reasonable periods for business continuity purposes
- Legal Retention: We may retain data longer than requested if required by law, regulation, or legitimate business interests
- Anonymization Irreversibility: Once data is anonymized, we may not be able to identify or remove specific individual contributions
- Technical Feasibility: Data deletion requests will be fulfilled to the extent technically and commercially reasonable
Contact Us About AI Data Usage
If you have questions or concerns about how your data is used for AI training or analysis:
- Email us at privacy@certestic.com with "AI Data Usage" in the subject line
- Use our privacy request form (link in Privacy Policy)
- Contact our Data Protection Officer if you're in a jurisdiction that requires one
- Exercise your rights under applicable privacy laws (GDPR, CCPA, etc.)
Response Limitations
We will make reasonable efforts to respond to privacy requests within applicable legal timeframes, but cannot guarantee specific response times or outcomes. Complex technical requests may require additional time or may not be feasible to fulfill completely. Our ability to provide detailed information about AI systems may be limited by proprietary technology considerations.
12. Payment Terms
Beta Pricing
During the beta period, I may offer free or discounted access to the Platform. These promotional terms may change as the project transitions from beta to full release.
Subscription Terms
- Subscription fees are charged in advance and are non-refundable except as required by law
- Subscriptions automatically renew unless cancelled before the renewal date
- Price changes will be communicated at least 30 days in advance
- All prices include applicable taxes unless otherwise stated
Refunds and Cancellation
You may cancel your subscription at any time. Refunds are provided in accordance with applicable consumer protection laws in your jurisdiction or at my sole discretion. During the beta period, I may offer more flexible refund terms.
13. Disclaimers and Limitation of Liability
⚠️ Important Legal Notice - Personal Project Limitations
This section limits my liability to the maximum extent permitted under applicable law. As a personal project, my liability is severely limited compared to commercial services.
🏠 Personal Project - Enhanced Liability Protections
You acknowledge that Certestic is operated as a personal project by an individual with limited resources, not as a commercial enterprise. This affects the scope of services and liability protections available.
- Limited Resources: Personal capacity for support and maintenance
- Best Effort Basis: All services provided on a best-effort basis only
- No Business Guarantees: No service level agreements or uptime guarantees
- Volunteer Nature: Platform operation is subject to personal availability
Platform Disclaimers - Personal Project
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND ACKNOWLEDGING THE PERSONAL PROJECT NATURE OF THIS SERVICE:
- THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED
- I DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND RELIABILITY
- I DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME
- I DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT
- I DO NOT WARRANT THAT USE OF THE PLATFORM WILL RESULT IN CERTIFICATION SUCCESS, PASSING GRADES, OR ANY SPECIFIC EXAM OUTCOMES
- I DO NOT GUARANTEE THAT PRACTICE SCORES WILL CORRELATE WITH ACTUAL EXAM PERFORMANCE
- AS A PERSONAL PROJECT, I PROVIDE NO GUARANTEES REGARDING PLATFORM AVAILABILITY, MAINTENANCE, OR CONTINUED OPERATION
- I DO NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
- ALL CONTENT, INCLUDING AI-GENERATED CONTENT, IS PROVIDED WITHOUT WARRANTIES OF ACCURACY OR SUITABILITY FOR YOUR PURPOSES
Limitation of Liability - Personal Project Protections
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND IN RECOGNITION OF THE PERSONAL PROJECT NATURE OF THIS SERVICE, IN NO EVENT SHALL I BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
- ANY FAILURE TO PASS CERTIFICATION EXAMS OR ACHIEVE DESIRED EXAM SCORES
- ANY COSTS ASSOCIATED WITH RETAKING CERTIFICATION EXAMS
- ANY LOST TIME, PREPARATION COSTS, OR STUDY EXPENSES
- ANY CAREER OPPORTUNITIES LOST DUE TO CERTIFICATION EXAM FAILURES
- ANY RELIANCE ON PRACTICE SCORES OR PERFORMANCE PREDICTIONS
- ANY ERRORS OR INACCURACIES IN AI-GENERATED CONTENT
- ANY COPYRIGHT CLAIMS RELATED TO AI-GENERATED CONTENT
- ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
- ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE PLATFORM
- ANY PLATFORM DOWNTIME, TECHNICAL FAILURES, OR SERVICE INTERRUPTIONS
- ANY DATA LOSS, CORRUPTION, OR SECURITY BREACHES
- ANY THIRD-PARTY CLAIMS OR ACTIONS RELATED TO YOUR USE OF THE PLATFORM
- ANY COSTS OF SUBSTITUTE SERVICES OR ALTERNATIVE PREPARATION METHODS
- ANY EMOTIONAL DISTRESS, ANXIETY, OR PSYCHOLOGICAL HARM
- ANY CONSEQUENCES OF PLATFORM DISCONTINUATION OR SERVICE CHANGES
💰 Maximum Liability Cap - Personal Project
As a personal project with limited resources, my total liability is strictly capped:
MY TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE LESSER OF:
- THE TOTAL AMOUNT YOU PAID IN THE 6 MONTHS PRECEDING THE CLAIM
Consumer Protection Rights
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or other right that you may have under applicable consumer protection laws in your jurisdiction. In some jurisdictions, certain warranties cannot be excluded or limited, and this section does not affect those rights.
14. Indemnification - Personal Project Protection
🛡️ Enhanced Personal Project Protection
As a personal project operator, I require comprehensive indemnification protection to safeguard my personal assets and wellbeing from claims related to your use of this free/low-cost service.
Comprehensive Indemnification
You agree to indemnify, defend, and hold harmless me, my heirs, assigns, and the Certestic platform from and against any and all claims, demands, actions, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable legal fees and court costs) arising from or related to:
- Your use or misuse of the Platform in any manner
- Your violation of these Terms or any applicable laws
- Your violation of any third-party rights, including intellectual property rights
- Any User Content you submit, post, or transmit through the Platform
- Your negligent, reckless, or wrongful conduct
- Any claims that your use of the Platform caused harm to you or others
- Any reliance you place on Platform content or AI-generated materials
- Any exam failures or certification outcomes related to Platform use
- Any data breaches or security incidents involving your account
- Any disputes with other Platform users
- Any failure to achieve desired educational or professional outcomes
- Any technical issues, downtime, or service interruptions you experience
Defense and Settlement Rights
Your indemnification obligations include the duty to defend me against any covered claims. I retain the right to:
- Choose my own legal counsel at your expense
- Participate in the defense of any claim
- Approve any settlement or compromise of covered claims
- Take control of the defense if I deem necessary
Personal Asset Protection
🏠 Personal Asset Protection Notice
This indemnification specifically protects my personal assets, including my home, personal savings, and other non-business assets from any claims arising from your use of this personal project.
You specifically acknowledge that this personal project may affect my personal financial wellbeing, and you agree that your indemnification obligations extend to protecting my personal assets and financial security from any claims, regardless of the theory of liability.
Survival of Obligations
Your indemnification obligations survive termination of these Terms, discontinuation of the Platform, and any other end to our relationship. These obligations remain in effect for the maximum period allowed by applicable law.
15. Termination
Termination by You
You may terminate your account at any time by following the cancellation process in your account settings or contacting our support team.
Termination by Me
⚠️ Account Deletion Notice
User accounts may be deleted without prior notice at my discretion, including for violations of these Terms, inactivity, or operational requirements.
I may suspend or terminate your access to the Platform immediately, without prior notice, if:
- You breach these Terms
- I reasonably believe termination is necessary to protect me or other users
- Required by law or at the request of law enforcement
- The Platform is discontinued (with reasonable notice during beta)
- Account inactivity for extended periods (as determined by platform usage patterns and operational needs)
- Operational requirements including database maintenance, storage limitations, or technical constraints
Effect of Termination
Upon termination, your right to use the Platform will cease immediately. I may delete your account and all associated data. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the jurisdiction most closely connected to the dispute or, where permitted, the laws chosen by applicable international agreements or legal frameworks. To the extent possible, we will apply principles of international commercial law and widely accepted legal standards.
For dispute resolution, we encourage the use of alternative dispute resolution methods including mediation and arbitration. Where court proceedings are necessary, jurisdiction will be determined based on your location, applicable international agreements, or mutual agreement between the parties.
Dispute Resolution
Before initiating formal legal proceedings, you agree to attempt to resolve any dispute through good faith negotiations with me for at least 30 days. This does not affect your rights under applicable consumer protection laws in your jurisdiction.
International Considerations
As an international platform, we recognize that users may have additional rights under their local consumer protection, data protection, and other applicable laws. We will make reasonable efforts to honor these rights where legally required and practically feasible.
17. Force Majeure
I shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond my reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, internet service provider failures, power outages, or personal health issues.
18. Changes to Terms
I reserve the right to modify these Terms at any time. I will notify you of material changes by:
- Posting the updated Terms on the Platform
- Sending email notification to registered users
- Displaying a prominent notice on the Platform
Changes will become effective 30 days after notification, except for changes required by law which may be effective immediately. Your continued use of the Platform after the effective date constitutes acceptance of the modified Terms.
19. International Customer Rights and Regional Compliance
Global Platform Notice
Certestic is an international platform designed to serve users worldwide. We recognize and respect the diverse legal frameworks and consumer protection laws across different jurisdictions and will make reasonable efforts to comply with applicable local requirements.
Consumer Protection Rights
Your rights under local consumer protection laws vary by jurisdiction and cannot be waived or limited by these Terms where prohibited by law:
European Union
- Right to withdraw from distance contracts within 14 days
- Statutory warranties and guarantees that cannot be excluded
- Protection against unfair contract terms under EU Directive 93/13/EEC
- Right to dispute resolution through EU Online Dispute Resolution platform
Australia
- Consumer guarantees under the Australian Consumer Law
- Protection against unfair contract terms
- Right to remedies that cannot be excluded or limited
- Access to Australian Consumer Law remedies and dispute resolution
United Kingdom
- Consumer Rights Act 2015 protections
- Right to cancel distance contracts within 14 days
- Protection against unfair terms in consumer contracts
- Access to UK dispute resolution mechanisms
Canada
- Provincial consumer protection legislation
- Protection against unconscionable terms
- Statutory cooling-off periods where applicable
- Access to provincial consumer protection agencies
Limitation of Liability - International Considerations
Our limitation of liability clauses (Section 10) are subject to the following international considerations:
- Non-excludable Rights: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or other right that cannot be excluded under your local law
- Proportionate Remedies: Where local law requires proportionate remedies, our liability will be the greater of the remedy under these Terms or the minimum required by local law
- Death/Personal Injury: We do not exclude liability for death or personal injury caused by our negligence in any jurisdiction
- Fraud/Willful Misconduct: We do not exclude liability for fraud, willful misconduct, or gross negligence in any jurisdiction
Dispute Resolution for International Customers
In addition to the dispute resolution methods specified in Section 15, international customers may also have access to:
- Local consumer protection agencies and ombudsman services
- EU Online Dispute Resolution platform (for EU residents)
- Local small claims courts for qualifying disputes
- Alternative dispute resolution services in your jurisdiction
How to Exercise International Rights
If you believe you have rights under your local consumer protection or privacy laws that are not adequately addressed in these Terms:
- Contact our legal team at legal@certestic.com with "International Rights" in the subject line
- Specify your country/jurisdiction and the specific rights you wish to exercise
- Provide relevant documentation of the applicable local law
- We will work with you in good faith to accommodate your rights where legally required
20. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.
20. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices published on this platform, constitute the entire agreement between you and me regarding the Platform and supersede all prior agreements and understandings.
21. Contact Information - Personal Project Support
If you have any questions about these Terms, please contact me. Please note the personal project limitations on support and response times:
⏰ Personal Project Support Limitations
As a personal project, I provide support on a best-effort basis in my spare time. Response times may vary significantly based on personal availability and circumstances.
Certestic Platform - Personal Project
Email: info@certestic.com
Support: support.certestic.com
Response Time: I aim to respond within 3-10 business days, but may take longer during busy periods or personal circumstances
Support Scope: Limited to basic questions about Terms and platform functionality only
Important: This is a personal project operated by a single individual developer. I do not have customer service teams, legal departments, or 24/7 support. All support is provided voluntarily in my spare time and subject to personal availability. Complex legal or technical issues may not receive detailed responses due to resource limitations.
These Terms of Service are effective as of July 9, 2025, and apply to all users of the Certestic platform worldwide.
🏠 Personal Project Declaration
Certestic is a personal project created and maintained by an individual developer with limited resources and capacity. These Terms include enhanced liability protections appropriate for personal projects and reflect the non-commercial, best-effort nature of this service. By using the platform, you acknowledge and accept the inherent limitations of a personal project.